Your account
Registering, logging in, passwords, profile and data.
Creating and verifying your account
Register with your email address and verify it to unlock your account.
Resetting a forgotten password
Use the forgot-password link to set a new password by email.
Your personal data: access, export and deletion
How to see, export or delete the personal data we hold about you.
Changing your name, email address or timezone
Where to update the details on your account and what happens when your email changes.
Keeping your account secure
Password tips, signing out of other devices and what to do if you think someone else has access.
Privacy: how we use your study data and AI features
What is private to you, what staff and instructors can see, and how AI interactions are handled.
Closing or deleting your account
What happens to your data, subscriptions and access when you ask us to delete your account.